Samsung S5830L Galaxy Ace – Unlocked Phone – Black

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  1. 24 of 25 people found the following review helpful:
    3.0 out of 5 stars
    One phone has the “Sleep of Death” issue, September 7, 2011
    By 
    Larry

    Amazon Verified Purchase(What’s this?)
    This review is from: Samsung S5830L Galaxy Ace – Unlocked Phone – Black (Wireless Phone Accessory)

    Have two of these phones for a couple of weeks. One phone works perfectly, no issue whatsoever. The other one has the SOD ‘ Sleep of Death’ issue multiple times. SOD = phone shuts itself off. Google solutions and tried them all but nothing works. Downloaded the lastest OS – Gingerbread 2.3.4 thru Samsung Kies but issue remains. This one is going back for an exchange. Neither of the phone is rooted.

    Overall I really like the phone, value vs. price and I think you are not going to get a better deal. A good beginner android phone that is almost iphone like.

    Pros: Screen size 3.5″ is perfect for me. The overall phone size isn’t too big either. Plenty of free apps to download. Gingerbread improves the battery life.

    Cons: Internal memory is small. You won’t be able to download a lot of apps. And you can’t install the apps to the external SD card unless you root the phone (become a superuser) but that immediately voids the warranty. I read somewhere that you can un-root the phone if needed… Last minor issue, the touch screen isn’t as sensitive as I like it but this could be the problem with having a Zagg shield on.

    Update 9/9/11: Received the replacement but it is also going back to Amazon. This time I didn’t even power up the phone, the problem is on the touchscreen, there are 6 spots (about the size of a dime) that cannot be cleaned, looks like it is actually on the other side of screen. This is really getting old, all I want is another phone withour issue. And dealing with the exchange process is a nightmare. At least exchanging wireless phone is totally different than exchaning anything else Amazon sells. Stay tune…

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  2. 31 of 34 people found the following review helpful:
    3.0 out of 5 stars
    My new phone, September 7, 2011
    By 
    I.T.

    Amazon Verified Purchase(What’s this?)
    This review is from: Samsung S5830L Galaxy Ace – Unlocked Phone – Black (Wireless Phone Accessory)

    This phone is good and works with different SIM Cards as advertised,but comes without the Manual and/or the Software which took me a long tome to find on the NET without paying somebody.
    The disturbing fact is that it is falsely advertised as having a 1 year US Warranty, however it is not supported by Samsung USA at all and I was advised to contact Samsung Philippines by e-mail (no toll-free number)and their response was below any expectation, but lucky I have managed to resolve the Bluetooth problem myself. The Manual I have found has mistakes regarding the correct settings in some areas.
    I wish Amazon will review the Warranty Policy for this product and advise how to proceed if the Service is needed
    I.T.

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  3. 10 of 11 people found the following review helpful:
    5.0 out of 5 stars
    Great!, October 31, 2011
    By 

    Amazon Verified Purchase(What’s this?)
    This review is from: Samsung S5830L Galaxy Ace – Unlocked Phone – Black (Wireless Phone Accessory)

    This is a geat phone! It looks cool, feels really good in your hand and is easy to use. I believe this model description says it comes with fryo 2.2 but it actually comes with an upgrade to 2.3. The box also contained a black and white plastic cover for the phone. Both of these were a nice surprise. The picture is clear and really nice. Netflix works really well. Android system allows for an endless supply of apps. I wanted to get an otterbox cover for this phone but it dosnt appear they make one. Oh well. The phone has been great and I would highly recommend it.

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