Canon PowerShot A2600 IS 16.0 MP Digital Camera with 5x Optical Zoom and 720p Full HD Video Recording (Pink)

Comments

  1. Anonymous says:
    3.0 out of 5 stars
    No support or documentation, March 23, 2013
    By 

    Amazon Verified Purchase(What’s this?)

    This camera seemed to fit my needs. On receiving the product, the first thing I saw was that no manual was provided. The setup sheet and the box both stated that I could download the manual. Not an issue, this is common practice. I went online and found that there is no manual. It was not a problem with finding it, I got to the correct webpage which told me specifically that there is no manual for this product. Support tells me that their is a help feature on the camera that will suffice, and no manual would be provided. That is untrue, the help feature on the camera is simplistic and does not explain features and their use. Not to be deterred, I went to Canons European site where I find a perfectly good manual. I downloaded it, and now have the information I need. The camera works as expected, the menus on the camera are not intuitive. I have many Canon cameras, so far I have been happy with service, but after the attitude of support this time, this will be my last. If there is no manual, they should say so on the package. The insult is providing manuals for customers outside the US and saying none will be provided.

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